Site Privacy Policy

Thank you for your interest in the services offered by Regalina Plant S.R.L.! It is especially important for us to ensure the protection of the personal data you provide us. 

Who we are? 

Regalina Plant S.R.L. (hereinafter referred to as “” or “Operator”), attaches great importance to your personal data, constantly taking the necessary steps to ensure that the data processing performed complies with legal requirements in this area. To this end, we have developed this commitment by which we undertake to respect the confidentiality of your personal data and through which we explain to you what categories of personal data processes, how those data are used, and the purpose for which they are used. subjected to processing operations. 

This Policy relates only to personal data that we process through our website Error! Hyperlink reference not valid. (hereinafter referred to as the “Site” or the “Platform”) in the context in which you interact with it by completing the forms available on the platform, placing an order or just browsing it. We want to assure you that we have taken all necessary measures to guarantee the confidentiality of your data, which are processed only by the Operator’s staff who have been previously trained in the processing of personal data and authorized to do so and who respect firm commitments to confidentiality. 

For any questions / concerns regarding the protection of personal data, you are invited to send a request to the postal address indicated above or to the e-mail address Persons who send such requests to BranTrips are asked to mention in the subject of the e-mail / in the envelope information such as “data protection”, “GDPR”, “personal data”, in this way there is a guarantee that the requests will be treated with priority. . 

Collection of information 

We collect the following data: collects personal data from its users in three ways: 

– directly from the user; 

– traffic data, from the user’s browser;

 1.Personal data collected directly.

A1. When you access or when you create an account or place an order we can ask you for your name, surname and / or email address, as well as other data necessary for contracting, delivery or invoicing. 

These data are kept for a period of 3 years from the end of the contract (this being the general prescription period). Invoice data is kept for 10 years (where it is a legal tax obligation). 

If you do not give us this information, we will be unable to honor your order. 

A2. When you make a payment. All payments are processed by our partners – MobilPay NETOPIA SRL, such banking information is transmitted to them. Their personal data processing policies are available on the websites of these partners.

2.Traffic data

When you visit a website, regardless of the device used, you disclose certain information about yourself, such as your IP address, the time of your visit, the place where you entered our sites, the pages visited., like other operators, records this information for a certain period of time. uses external traffic analysis services, such as Google Analytics. 

These data are used exclusively by to improve our site and services, but also to ensure the security of our site: 

– data provided voluntarily by customers at the time of placing the order (name, surname, delivery address, telephone number) that we use to process the order and be able to deliver the product by courier to the customer. In case of return we also use the IBAN code (return form); 

– browsing data (IPs), which are automatically recorded when a user visits the site and are used for the purpose of collecting anonymous statistical information about the use of the site, in order to observe its proper functioning in full security; 

The purpose of collecting your data is exclusively to respond efficiently and promptly to your request, at all stages of the procurement procedure: checking the correctness of the data entered by you in the order form, checking your order, issuing the invoice for products ordered by you. As well as to be able to contact you in case there are ambiguities regarding the completion of your order. 

What is the purpose and legal basis of the processing? 

BranTrips processes your personal data for the following purposes and on the following legal grounds: 

  1. the processing is necessary for the performance of a contract to which the data subject is a party or to make arrangements at the request of the data subject before the conclusion of a contract (Article 6 (1) (b) of Regulation (EU) no. 679/2016 of the European Parliament and of the Council of 27 April 2016), in particular, in order to ensure the access of the data subject to the products marketed on the Error! Hyperlink reference not valid .;
  2. the processing is carried out on the basis of the consent of the data subjects (Article 6 (1) (a) of Regulation (EU) no. 679/2016 of the European Parliament and of the Council of 27 April 2016), in case of transmission of commercial and marketing communications;
  3. the processing is necessary for the purpose of the legitimate interests pursued by the Operator (art. 6 paragraph (1) letter f) of Regulation (EU) no. 679/2016 of the European Parliament and of the Council of 27 April 2016), for the recruitment of competent staff, for solving problems of any kind regarding the content of the Error! Hyperlink reference not valid. or the services offered by the Operator, as well as for the actions that involve the interaction with the online platform.

Your personal data will be processed for BranTrips to: 

  • improve the site and the services provided through it;
  • determines the usefulness / popularity of the web content presented on the site;
  • send technical, assistance or administrative notifications;
  • honor requests and resolve complaints received from users;
  • facilitate the user’s access to the services offered by BranTrips;
  • communicates information of interest to site users;
  • protect the rights of BranTrips.

How long are your villages stored? 

Error! Hyperlink reference not valid. may keep the data processed for various periods of time, deemed reasonable, in accordance with the purposes indicated above. 

The personal data provided by you will be processed during the course of the contractual relations with you, as well as subsequently, for a reasonable duration, which may not be shorter than the general limitation period. 

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